Privacy Policy

Introduction

At Lender Processing (“Company,” “we,” “our,” or “us”), your privacy is our priority. As a direct lender in some states and a provider of loans through licensed lending partners in others, we’re committed to handling your information with care, transparency, and integrity.

This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you visit https://lenderprocessing.org (the “Website”) or communicate with us through digital forms, email, or SMS.

By using our Website or services, you consent to the practices described here. If you do not agree, please discontinue use of the Website.

Personal Information We Collect

We may collect the following categories of personal information, directly or automatically:

Identifiers

Name, address, email, phone number, date of birth, IP address, device ID

Sensitive Personal Information

Social Security number, banking details, income information (used for application purposes only)

Internet or Network Activity

Browsing behavior, device type, time spent on the Website, and user interaction data via cookies or analytics tools

Geolocation Data

Approximate or precise location, if enabled

Commercial Information

Loan types viewed, applications started or submitted, loan status and communication history.

Professional or Educational Information

Employment status, income, school enrollment or graduation details (if applicable)

How We Collect Your Information

We collect personal data in the following ways:

  • Directly from you when you fill out a form, apply for a loan, or contact our support team
  • Automatically through your browser or device using cookies, beacons, or analytics
  • From third parties such as identity verification, fraud prevention, or customer support vendors

How We Use Your Information

Purpose
Types of Data

To process and fund loan applications

Identifiers, Sensitive Info, Financial Data

To improve our products and services

Internet Activity, Commercial Info

For customer support and communication

Identifiers, Contact Info

For compliance, legal, and risk management

All categories

For marketing and site personalization

Identifiers, Browsing Data (opt-out available)

For fraud detection and data security

All categories

Purpose

To process and fund loan applications

To improve our products and services

For customer support and communication

For compliance, legal, and risk management

For marketing and site personalization

For fraud detection and data security

Types of Data

Identifiers, Sensitive Info, Financial Data

Internet Activity, Commercial Info

Identifiers, Contact Info

All categories

Identifiers, Browsing Data (opt-out available)

All categories

Communication & SMS Consent

By providing your contact information, you agree to receive communications from Lender Processing, including SMS/text messages related to:

  • Loan applications and funding
  • Status updates or reminders
  • Account support
  • Optional promotional offers

SMS Terms:

  • Message frequency varies
  • Message and data rates may apply
  • You may opt out by replying STOP to any message
  • For help, reply HELP

Your SMS consent is never pre-checked and is documented at the time of submission. We do not share your mobile number with third parties for their marketing purposes.

Sharing of Personal Information

We do not sell your personal information.

We may share it only with:

  • Trusted service providers (e.g., cloud storage, loan servicers, customer support tools)
  • Regulatory agencies, if required by law
  • Lending partners where applicable, depending on your state, in order to present eligible loan options

Data Storage & Transfers

We may store or process your data on secure servers in various U.S. locations. We use industry-standard encryption and security protocols to protect your data during transmission and storage.

Data Retention & Security

We retain your data only as long as necessary to provide services and meet regulatory obligations. While we follow strict security protocols, no system can guarantee absolute protection. Please use caution when sharing information online.

Your State Privacy Rights

Residents of California, Colorado, Connecticut, Nevada, and Virginia may have the following rights:
Right
Description

Right to Know

View the categories of personal data we collect

Right to Delete

Request deletion of your personal information

Right to Correct

Correct inaccurate or outdated data

Right to Opt-Out

Opt out of data sharing (note: we don’t sell data)

Right to Appeal

Appeal a decision regarding a privacy request

Right

Right to Know

Right to Delete

Right to Correct

Right to Opt-Out

Right to Appeal

All categories

Description

View the categories of personal data we collect

Request deletion of your personal information

Correct inaccurate or outdated data

Opt out of data sharing (note: we don’t sell data)

Appeal a decision regarding a privacy request

To exercise your privacy rights, contact us at:

[email protected]

Credit & Loan Disclosures

When applying for a loan:

  • We may conduct a soft credit inquiry during prequalification. This does not impact your credit score.
  • If you accept a loan offer, we may perform a hard inquiry, which may affect your score.
  • Loan terms and availability depend on your state, credit profile, and applicable law.

Typical loan features:

  • Amounts between $1,000 and $50,000
  • APRs ranging from 6.99% to 35.99%
  • Terms of 3 or 5 years
  • No prepayment penalties

Children’s Privacy

Our Website is intended for individuals 18 and older. We do not knowingly collect personal information from minors. If we become aware of data collected from a minor, we will delete it immediately.

External Links

Our Website may include links to third-party sites. We are not responsible for their privacy policies or data practices. Please review their policies separately before sharing information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in law, services, or practices. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the Website indicates your agreement to these terms.

Contact Us

Lender Processing

2795 E Cottonwood Parkway, Suite #1020

Salt Lake City, UT 84121

888-408-6823

[email protected]

To stop receiving SMS messages, reply STOP at any time. For help, reply HELP.