Privacy Policy
- Effective Date:
Introduction
At Lender Processing (“Company,” “we,” “our,” or “us”), your privacy is our priority. As a direct lender in some states and a provider of loans through licensed lending partners in others, we’re committed to handling your information with care, transparency, and integrity.
This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you visit https://lenderprocessing.org (the “Website”) or communicate with us through digital forms, email, or SMS.
By using our Website or services, you consent to the practices described here. If you do not agree, please discontinue use of the Website.
Personal Information We Collect
We may collect the following categories of personal information, directly or automatically:
Identifiers
Name, address, email, phone number, date of birth, IP address, device ID
Sensitive Personal Information
Social Security number, banking details, income information (used for application purposes only)
Internet or Network Activity
Browsing behavior, device type, time spent on the Website, and user interaction data via cookies or analytics tools
Geolocation Data
Approximate or precise location, if enabled
Commercial Information
Loan types viewed, applications started or submitted, loan status and communication history.
Professional or Educational Information
Employment status, income, school enrollment or graduation details (if applicable)
How We Collect Your Information
We collect personal data in the following ways:
- Directly from you when you fill out a form, apply for a loan, or contact our support team
- Automatically through your browser or device using cookies, beacons, or analytics
- From third parties such as identity verification, fraud prevention, or customer support vendors
How We Use Your Information
- Purpose
- To process and fund loan applications
- To improve our products and services
- For customer support and communication
- For compliance, legal, and risk management
- For marketing and site personalization
- For fraud detection and data security
- Types of Data
- Identifiers, Sensitive Info, Financial Data
- Internet Activity, Commercial Info
- Identifiers, Contact Info
- All categories
- Identifiers, Browsing Data (opt-out available)
- All categories
Communication & SMS Consent
By providing your contact information, you agree to receive communications from Lender Processing, including SMS/text messages related to:
- Loan applications and funding
- Status updates or reminders
- Account support
- Optional promotional offers
SMS Terms:
- Message frequency varies
- Message and data rates may apply
- You may opt out by replying STOP to any message
- For help, reply HELP
Sharing of Personal Information
Sharing of Personal Information
We do not sell your personal information.
- Trusted service providers (e.g., cloud storage, loan servicers, customer support tools)
- Regulatory agencies, if required by law
- Lending partners where applicable, depending on your state, in order to present eligible loan options
Data Storage & Transfers
We may store or process your data on secure servers in various U.S. locations. We use industry-standard encryption and security protocols to protect your data during transmission and storage.
Data Retention & Security
We retain your data only as long as necessary to provide services and meet regulatory obligations. While we follow strict security protocols, no system can guarantee absolute protection. Please use caution when sharing information online.
Your State Privacy Rights
Residents of California, Colorado, Connecticut, Nevada, and Virginia may have the following rights:
- Right
- Right to Know
- Right to Delete
- Right to Correct
- Right to Opt-Out
- Right to Appeal
- Description
- View the categories of personal data we collect
- Request deletion of your personal information
- Correct inaccurate or outdated data
- Opt out of data sharing (note: we don’t sell data)
- Appeal a decision regarding a privacy request
Credit & Loan Disclosures
When applying for a loan:
- We may conduct a soft credit inquiry during prequalification. This does not impact your credit score.
- If you accept a loan offer, we may perform a hard inquiry, which may affect your score.
- Loan terms and availability depend on your state, credit profile, and applicable law.
- Amounts between $1,000 and $50,000
- APRs ranging from 6.99% to 35.99%
- Terms of 3 or 5 years
- No prepayment penalties
Children’s Privacy
Our Website is intended for individuals 18 and older. We do not knowingly collect personal information from minors. If we become aware of data collected from a minor, we will delete it immediately.
External Links
Our Website may include links to third-party sites. We are not responsible for their privacy policies or data practices. Please review their policies separately before sharing information.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in law, services, or practices. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the Website indicates your agreement to these terms.
Contact Us
Lender Processing
2795 E Cottonwood Parkway, Suite #1020
Salt Lake City, UT 84121
To stop receiving SMS messages, reply STOP at any time. For help, reply HELP.